Research proposal Essay Example | Topics and Well Written Essays - 3000 words - 6

Research proposal - Essay Examplerious industries, including the UK banking sector is also do vital use of IT networks in their processing of customer services (Ho & Mallick, 2006 Samakovitis, 2006). It is often argued that IT systems hold considerable significance in the building cooperative associations with customer groups that advertize facilitates better customer serving and hence, contributes to augmented customer loyalty. Both these spectrums, i.e. customer loyalty linked with better customer serving, have been many a fourth dimension associated with the longevity and continuous expansion of any service sector today, and likely to be apparent in the banking sector as well.Keeping speculations aside, the UK service sector, which is the early(a) dimension in focus of the title chosen for this study, has been reported as growing impressively over the past few years even if its particular proposition drawbacks remain to be consistent (Mullineux, 2012). The three key dimensions of the UK financial sector, vis--vis, and its banking sector involve payment services, insurance services against risk and intermediation services betwixt lenders and borrowers. While all these three dimensions represent different challenges for the banking institutions in the UK, the continuously changing demands and shifts in the market functions have somewhat forced these banks to build a close and strong relationship with its customers (Davies & et. al., 2010). The particular problems presented by the UK banking services sector have thus been attempted to be resolved with the usage of IT innovations (Aliyu & Tasmin, 2012). Nevertheless, this topic heretofore remains as negligibly studied among the modern scholars, indicating a gap in the literature obtainable to test such speculations. Hence, emphasizing this gap currently present in the scholar society, the proposed study will aim at deriving firm conclusions on the strength of influences imposed by IT innovations and devel opments on the UK banking industry.From a unblemished tool for communication,